- How do I Login?
- How do I Register if I am a current employee of LifeCare Ambulance, Inc.?
- I'm not an employee, but I would like to see the classes offered by LifeCare Ambulance, Inc.. What do I do?
- How do I send an Application for LifeCare Ambulance, Inc.?
- How do I sign up for a class offered by LifeCare Ambulance, Inc.?
- Who do I notify of a problem with the EDMS?
- How do I recommend a suggestion?
- My Information (Demographics, Contact, or CTR) is incorrect. How do I fix this?
- What does CTR stand for?
- How do I Login?
Answer: To Login to your EDMS account, go to the EDMS homepage and click the Main Page link. Type in the username sent to you via email and the password that chose and click the Log In button. You will be taken to your basic options page where you can Update your Contact Information or Change your Password. After Human Resources and Education have reviewed and updated your account you will be given access to Search for Classes and to View your Personnel Information. When this update occurs, it is recommended that you review the certification and training information placed into your record. Any inaccuracies should be discussed with your HRO or Education Director as soon as possible.
Back to Top - How do I Register if I am a current employee of LifeCare Ambulance, Inc.?
Answer: Go to the Basic Registration. Fill in all the appropriate information and choose a password (your username is auto-generated and will be sent to the email address you provided). Please take note, the email address you provide does not take over for any service-provided email systems your organization may have for you. Emails from the EDMS will be sent only to the address you provide here (this can be changed later as needed). Make sure to select Employee as your Application Type. Once you have completed the information, click the Register button.
Back to Top - I'm not an employee, but I would like to see the classes offered by LifeCare Ambulance, Inc.. What do I do?
Answer: Currently, the EDMS system has no way of showing classes to people outside the system. In order to see/sign up for classes if you are not an employee of LifeCare Ambulance, Inc., you must sign-up as a student. Go to the Basic Registration. Fill in the appropriate information (your username is auto-generated and will be sent to the email address you provided). Make sure to select Student as your Application Type. Once you complete this registration, you will have automatic access to the class schedules and the ability to register for those classes.
Back to Top - How do I send an Application for LifeCare Ambulance, Inc.?
Answer: Go to the Online Application. Fill in all the information and provide a password at the bottom of the page. Once you submit your application, the Human Resources Officer (HRO) will be notified and will review your application information. Following agency procedures, the HRO will act on the application information and change your status within the EDMS from Candidate to Interview, Wait List, or Rejected. You will be sent email notifications as your status within the system changes. Alternatively, you may login to the EDMS system to monitor changes in your status.
Back to Top - How do I sign up for a class offered by LifeCare Ambulance, Inc.?
Answer: First you must Register with the EDMS as a student or employee. Go to the Basic Registration and complete the information. If you are a student, at the bottom, specify your Application Type as Student. If you are an employee, you do NOT need to re-register. Once you complete this registration, you will be given access to the available classes. Login to the EDMS and click the Search Classes link. Specify the type of class your are searching for and you will be provided with a list of upcoming classes. Click details on the class you wish to sign up for. Click the Reserve Seat button to sign up for the class. You can release your seat up to 48 hours prior to the class.
Back to Top - Who do I notify of a problem with the EDMS?
Answer: Any problems should be reported to your IT staff or via the Suggestion link at the bottom of any page in the EDMS. Please include whatever details you can report about the problem you encountered.
Back to Top - How do I recommend a suggestion?
Answer: Any and all suggestions or complaints are welcome to the developer via the Suggestion link. Current suggestions in development are: Bulletin Board System (BBS), CE Management, Automated Scheduling System. If you have any recommendations or specific features related to these modules (or ideas for additional modules), please contact the developer via the Suggestion link below. Please include your email address if you would like a response!
Back to Top - My Information (Demographics, Contact, or CTR) is incorrect. How do I fix this?
Answer: If your Demographics or contact information is incorrect, you can fix this yourself. First Login, and once your arrive at your main page, select Update User Information. On this page you can update your demographic and contact information. Be sure to hit the button at the bottom to upload and verify your new data.
If your CTR information is incorrect, you must contact your Human Resources Officer (Janet McKillip). They will be able to tell you what you need to provide in order to get this information up-to-date. You should do this ASAP in order to have the EDMS reflect the most current available data.
Back to Top - What does CTR stand for?
Answer: CTR is an abbreviation for the core components of the EDMS: Certifications, Trainings, and Requirements. Certifications and Trainings represent just that information within the database. Certifications are generally broad or nationally recognized classes such as ACLS or PALS. Trainings usually represent in-house programs provided for employees to attend and complete, such as HIPAA, Protocol Updates, or General Meetings. Requirements are agency specific standards that sets of employees are required to maintain in order to practice in their specific position. For example, some agencies may require providers to maintain an ITLS certification, while other agencies may not. These requirements are set by your agency, but satisfaction of these requirements are determined by the EDMS which uses the Certification and Training data to determine validity.
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